Warilla Open Day

Our much-loved Warilla home has undergone a major refurbishment, and to celebrate, we’re holding an open day to give you the chance to peek through, meet our team and ask questions! 

Highlights include
• Live music – exclusive appearance by InspeKtor Gadje, a band that will mesmerise you with their ecstatic grooves
• Selected sweet treats and refreshments on arrival
• Free sausage sizzle
• A chance to grab a bargain at our Op Shop
• Various art activities
• Freebies


Help us spread the word and share this event with your family and friends. Hope to see you there!



Warrigal has been formally selected by Christadelphian Aged Care to take over ownership of their Ridgeview Aged Care Home at Albion Park. The home will now be officially known as Warrigal Mount Terry.

Warrigal CEO, Mark Sewell, said the opportunity to take ownership of the Home fits well with Warrigal’s significant community commitment to this area.

“We’re really excited about this new Home joining Warrigal and the contribution Warrigal can make with its significant experience in offering high quality aged care services in the Illawarra for over 50 years.

“It’s on the public record that Ridgeview has had a number of issues, including not meeting all the accreditation standards with the Department of Health, but Warrigal is in the perfect position to ensure the Home continues to operate and the Illawarra doesn’t lose these valuable beds or services from the local community.

“Warrigal has expertise in running eight other aged care homes as well as many retirement villages and home care services across the Illawarra and in other areas of NSW.

“Our head office is located just minutes away from the Home which means we can offer a high level of localised support to residents and their families as well as staff.

“Warrigal is in a good position to do this: We have recently been announced the National Aged Care Provider of the Year being recognised as a leader in our industry and all of our Warrigal Residential Care Homes in the Illawarra have undergone extensive external auditing successfully achieving reaccreditation status.

“We are well-positioned to grow and expand our network of sites and services in the Illawarra."

“We believe this decision aligns with our values and philosophy and our first steps will be to ensure the well-being of both residents and staff is addressed. “

“The complex accreditation issues are already being addressed and will continue to be worked through with our expert Quality Care Compliance Team located at Albion Park Rail."

“This includes everything from the best and freshest food being served through to customer centred health and wellbeing programs for both staff and residents. It’s an absolute priority for Warrigal”, Mark said.

The process for sale was a competitive one which included a full due-diligence exercise to understand the service and ensuring it was a good fit for Warrigal. It’s a win for the Illawarra as local operator Warrigal will now have over 1000 employees in an ever-growing sector. As part of the transition, Warrigal is now working closely with the Christadelphian Homes management team to ensure a seamless transition for customers and staff.

“All the staff will be offered to keep their jobs under their current arrangements so that residents continue to receive the care and support they require from people they know”, Mark said.

Christadelphian Homes CEO, Ross Peden, said when making the difficult decision to transition the Home to new ownership, they looked to organisations with a similar mission and values so as to continue the commitment to the highest standard of care and community expected by all residents and families.

“I am confident that residents, staff, volunteers and families will continue to receive the care, dignity and respect they deserve from the new management team,” he said.

"We have seen the commitment of staff and volunteers, and have been priviledged to meet so many residents and share in their wisdom and friendships.

"I would like to thank all the staff and volunteers for their hard work, strength and compassion over the last eight years."

Warrigal wins NATIONAL AWARD for Aged Care Provider of the Year

 Winner Provider of the Year Warrigal NSW

Warrigal was awarded the ‘Aged Care Provider of the Year’ National Award at the Aged and Community Services Australia (ACSA) National Summit at Darling Harbour this week after winning the NSW/ACT award last month.

The award recognises Warrigal’s outstanding leadership, management, workforce culture, innovation, communication and general excellence to the aged care sector and was presented in front of 900 industry leaders at Sydney’s International Convention Centre.

Warrigal CEO, Mark Sewell, said the news was still sinking in that Warrigal had won the national award.

“It is such a great honour to receive such an accolade, especially as we were up against some very impressive not-for-profit organisations from across Australia.

“To have an Illawarra-based company win this award makes it even more special – we’ve been operating here for over 50 years and to have our regional services across the Illawarra and Southern Highlands recognised at a national level really is a great achievement”, he said.

Mark said Warrigal was using the award to promote the great work being done in the aged care sector by our 900 staff and 350 volunteers who have worked together to achieve this recognition.

“This award is really one to be celebrated by our staff, volunteers and our customers and residents – who all want to achieve the same goal – older people in our region having great lives. That’s something which deserves to be celebrated”, Mark said.


Warrigal wins 'Aged Care Provider of the Year' State Award


ACSA 21Last night Warrigal was awarded the ‘Aged Care Provider of the Year’ Award at the Aged and Community Services Australia (ACSA) awards night for NSW/ACT.

The award, recognising Warrigal’s outstanding leadership, management, workforce culture, innovation, communication and general excellence to the sector, was presented in Sydney last night where over 100 of the state’s top aged and community care providers were in attendance.

Warrigal CEO, Mark Sewell, said winning the award was a thrilling accolade for Warrigal.

“This achievement recognises the great work being done across the organisation to support the training and development of staff as well as the new technological solutions and customer service initiatives we are implementing to deliver on our vision of making older people’s lives great.

“The award also recognises our commitment to sustainability and the work we are doing across the organisation including achieving a 6-star NatHERS Rating at our newest Shell Cove community by implementing initiatives such as using Low Volatile Organic Compound Paints, recycled carpet and using solar energy”, Mark said.

In addition to the top award of Aged Care Provider, Warrigal’s Manager Strategy and Information Systems, David Macdonald, also won ‘Employee of the Year’, recognising the dedication and contribution David has made in the delivery of services to older people for his work in implementing the technological environment which has been created to support the operations at Warrigal’s Shell Cove community, including an online portal.

“The dedicated and purpose-built online portal, based on those you would find on a cruise ship, is used by our customers to book appointments, access a schedule of activities, share news and stories via a discussion forum, and provide remote access for families to engage with their loved ones by seeing what they are up to each day.

“It also helps people connect easily in the online environment and then meet up for coffee at the café or attend a group meeting with other people who have similar interests. It’s been an amazing example of how people can be socially connected through online forums which then translates into the ‘real world’ environment. It’s something Millennials take for granted, but for the older generation it can be really ground-breaking and help break the cycle of loneliness and isolation as we’ve seen happen at Shell Cove”, Mark said.

In other honours for the evening, Warrigal founding member, Norm Rowland, who is 98 years young, was also a finalist in the Lifetime Achievement Award recognising his work over 50 years in the delivery of services to older people within the industry.

Warrigal Volunteer, Mary Slater, was also a finalist in the Volunteer of the Year award for her dedication and commitment to volunteering at the Albion Park Rail café for over ten years.


Warrigal launches 'My Club Connect' - connecting over 60s in the Illawarra

Warrigal has today been joined by Senator the Hon Concetta Fierravanti-Wells to launch its newest service to the community: ‘My Club Connect’.

My Club Connect brings together like-minded people from all over the Illawarra, providing access to social groups and special interest clubs to the over 60s with the goal of helping to build stronger regional community into the future.

The project has been made possible through funding from the Australian Government’s Building Better Regions Fund, with a grant of $68,500, dollar matched by Warrigal. The fund is designed to build the capability of communities to deliver economic and social benefits at a regional level.

Warrigal CEO, Mark Sewell, said the new service aligns strongly with Warrigal’s vision of older people living great lives.

“This new initiative is all about adding to the social fabric of the Illawarra by providing a special and exclusive service to some of the most important and vulnerable people in our community. We are encouraging social participation, cohesion and even providing a sense of identity with this initiative and we’re very excited about that prospect.

“It’s often people in this cohort that retire and find themselves disconnected from their community or struggling to find ways to connect with like-minded people. This new service provides a platform to enable such connections to take place.

“It will also build on Warrigal's existing relationship with the Koori men's group and Koori women's group to encourage participation in activity groups and establish specific groups for the Indigenous community”, said Mark.

My Club Connect offers a multi-tiered club membership, co-designed in partnership with the University of Wollongong, for all older people living across the region, not just Warrigal customers and residents.

It also provides an economic benefit for our regional economy as it directly engages small and medium local businesses and connects them with customers interested in the services they offer.

There is overwhelming evidence that in the Illawarra the population of people over the age of 65 is growing strongly and will continue to do so in the foreseeable future. The ABS has forecast an increase of 30.7% between 2016 and 2026 in the numbers of people over the age of 65 years in Wollongong, Shellharbour and Kiama. The numbers of people over 65 will increase from 53,227 to 69,583 over that 10 year period. This population growth in older people is not surprising given the desirability of the Illawarra as a retirement destination due to its availability of services and coastal location.

It is clear from research over many years that an active lifestyle promotes wellbeing and physical exercise is vital in improving health outcomes. It is also clear that positive social engagement and inclusion is just as vital.

Clubs already on-board with My Club Connect include Living Connected, the Figtree Follies theatrical group, Shell Cove Activities Group, the Merrigong Music in the Mornings group, the Travel Club, the Albion Park CWA, WEA Senior Connect, the Historical Aircraft Restoration Society, Yoga at Shell Cove and the Brewers Club.

Some of the many businesses on-board supporting this great community initiative include Flagstaff, Pippi’s Café (Shell Cove), Milk & Co Coffee, The Housing Trust, Shellharbour City Library, WEA, Lowes and Coopers Australia.

For more information or to joint the club, visit the My Club Connect website: myclubconnect.com.au


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Contact us

2 Pine Street, Albion Park Rail, NSW 2527
PO Box 435 Albion Park, NSW 2527
Email: warrigal@warrigal.com.au
Fax: 4257 4232

Toll free: 1800 WARRIGAL

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Volunteer with us

Warrigal was founded by volunteers and they continue to be vital to ensuring our residents happiness. From driving buses to regular visits, even assisting with our business operations, we have many varied opportunities for anyone who would like to donate their time, energy and skills to Warrigal’s residents.

Apply now