Warrigal Celebrates a Year of Achievement

Warrigal celebrates a year of achievement within a tough environment for the Aged Care Sector

Warrigal held its Annual General Meeting last week at its newest flagship community at Shell Cove, celebrating what has been a year of significant achievement amidst tough times for the sector as a whole.

The Warrigal Board, and over 33 company members, reflected on the last year which has seen Warrigal grow over 43 per cent in 12 months to now have over 1,150 staff members across 13 communities within its network of services.

Warrigal CEO, Mark Sewell, said the year has been a special one with accolades including winning the national ACSA (Aged and Community Services Australia) award for Aged Care Provider of the Year, the NSW State Business Award for Excellence in Sustainability, the Illawarra Business Award for Excellence in Innovation and the Goulburn Business Awards for Excellence in Business and Employer of Choice.

“We acknowledge it’s been a hard year for the sector as a whole with nearly half of all providers in the red and the announcement of a Royal Commission, but Warrigal has been working hard at continuing to be the best we can be. We’ve opened our new Shell Cove community which has been a great success with our new customers and I’ve had the pleasure of hosting a range of delegates from all over the world coming to see it in real life and really being impressed with what they find.

“This growth for Warrigal has also included the acquisition of the Mount Terry home (formerly the Christadelphian Ridgeview site) where we are working hard to bring the new home into line with The Warrigal Way. It will soon have all our systems and processes operating fully there to ensure the lifestyles of our new customers there great.

“We have also commenced construction of our new $32M home and community centre at Queanbeyan with 124 suites and 8 serviced apartments, set to open in late 2019.

“This has been on top of $6.75M renovations at our oldest homes at Coniston, Warilla and Mount Warrigal with major upgrades to each place resulting in a beautiful living environment for our residents.

“Our My Club Connect launch has also been held this year – a virtual village club program that promotes social groups for over 60s in the community with similar interests. We really are walking the talk when it comes to our vision: that older will have great lives.

“Financially we have also provided added strength to Warrigal with a surplus of $5.5M this year and an increase in total assets to $238M. That’s a great result and ensures Warrigal, as a community-owned and operated not-for-profit organisation, can continue to invest this surplus back into providing services for older people in our local communities.

“It also helps us meet the needs of more and more older people in our area. Aged care is certainly one of the big economic drivers in local regional economies, and that’s something we are very proud to be part of”, Mark said.

My Club Connect celebrates Grandparents Day

Grandparents Day is a day to recognise the important work grandparents do in strengthening our communities. To mark this day, My Club Connect is celebrating National Grandparents Day on Sunday, 21st October.

This free family event will keep you and the kids entertained. There’s plenty to see and do for the whole family with line dancing, Tai Chi demonstrations, face painting, cookie decorating, a magic show, family photo booth, pop-up stalls and more!

There will also be a FREE sausage sizzle and the day will culminate with prize draws and a lucky door prize. Just some of the fabulous prizes include a Nespresso Coffee Machine (valued at $299), Harbour Story cruise vouchers, a $100 Bunnings voucher, vouchers from Escape Kayak Tour deals and more!

Come along; have a grand time celebrating grandparents and the other special older people in your life.

Festivities kick off in the Diamond Room at Warilla Bowls.

RSVP by Wednesday 17th October

For more information visit myclubconnect.com.au


Warilla Open Day

Our much-loved Warilla home has undergone a major refurbishment, and to celebrate, we’re holding an open day to give you the chance to peek through, meet our team and ask questions! 

Highlights include
• Live music – exclusive appearance by InspeKtor Gadje, a band that will mesmerise you with their ecstatic grooves
• Selected sweet treats and refreshments on arrival
• Free sausage sizzle
• A chance to grab a bargain at our Op Shop
• Various art activities
• Freebies


Help us spread the word and share this event with your family and friends. Hope to see you there!



Warrigal has been formally selected by Christadelphian Aged Care to take over ownership of their Ridgeview Aged Care Home at Albion Park. The home will now be officially known as Warrigal Mount Terry.

Warrigal CEO, Mark Sewell, said the opportunity to take ownership of the Home fits well with Warrigal’s significant community commitment to this area.

“We’re really excited about this new Home joining Warrigal and the contribution Warrigal can make with its significant experience in offering high quality aged care services in the Illawarra for over 50 years.

“It’s on the public record that Ridgeview has had a number of issues, including not meeting all the accreditation standards with the Department of Health, but Warrigal is in the perfect position to ensure the Home continues to operate and the Illawarra doesn’t lose these valuable beds or services from the local community.

“Warrigal has expertise in running eight other aged care homes as well as many retirement villages and home care services across the Illawarra and in other areas of NSW.

“Our head office is located just minutes away from the Home which means we can offer a high level of localised support to residents and their families as well as staff.

“Warrigal is in a good position to do this: We have recently been announced the National Aged Care Provider of the Year being recognised as a leader in our industry and all of our Warrigal Residential Care Homes in the Illawarra have undergone extensive external auditing successfully achieving reaccreditation status.

“We are well-positioned to grow and expand our network of sites and services in the Illawarra."

“We believe this decision aligns with our values and philosophy and our first steps will be to ensure the well-being of both residents and staff is addressed. “

“The complex accreditation issues are already being addressed and will continue to be worked through with our expert Quality Care Compliance Team located at Albion Park Rail."

“This includes everything from the best and freshest food being served through to customer centred health and wellbeing programs for both staff and residents. It’s an absolute priority for Warrigal”, Mark said.

The process for sale was a competitive one which included a full due-diligence exercise to understand the service and ensuring it was a good fit for Warrigal. It’s a win for the Illawarra as local operator Warrigal will now have over 1000 employees in an ever-growing sector. As part of the transition, Warrigal is now working closely with the Christadelphian Homes management team to ensure a seamless transition for customers and staff.

“All the staff will be offered to keep their jobs under their current arrangements so that residents continue to receive the care and support they require from people they know”, Mark said.

Christadelphian Homes CEO, Ross Peden, said when making the difficult decision to transition the Home to new ownership, they looked to organisations with a similar mission and values so as to continue the commitment to the highest standard of care and community expected by all residents and families.

“I am confident that residents, staff, volunteers and families will continue to receive the care, dignity and respect they deserve from the new management team,” he said.

"We have seen the commitment of staff and volunteers, and have been priviledged to meet so many residents and share in their wisdom and friendships.

"I would like to thank all the staff and volunteers for their hard work, strength and compassion over the last eight years."

Warrigal wins NATIONAL AWARD for Aged Care Provider of the Year

 Winner Provider of the Year Warrigal NSW

Warrigal was awarded the ‘Aged Care Provider of the Year’ National Award at the Aged and Community Services Australia (ACSA) National Summit at Darling Harbour this week after winning the NSW/ACT award last month.

The award recognises Warrigal’s outstanding leadership, management, workforce culture, innovation, communication and general excellence to the aged care sector and was presented in front of 900 industry leaders at Sydney’s International Convention Centre.

Warrigal CEO, Mark Sewell, said the news was still sinking in that Warrigal had won the national award.

“It is such a great honour to receive such an accolade, especially as we were up against some very impressive not-for-profit organisations from across Australia.

“To have an Illawarra-based company win this award makes it even more special – we’ve been operating here for over 50 years and to have our regional services across the Illawarra and Southern Highlands recognised at a national level really is a great achievement”, he said.

Mark said Warrigal was using the award to promote the great work being done in the aged care sector by our 900 staff and 350 volunteers who have worked together to achieve this recognition.

“This award is really one to be celebrated by our staff, volunteers and our customers and residents – who all want to achieve the same goal – older people in our region having great lives. That’s something which deserves to be celebrated”, Mark said.


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2 Pine Street, Albion Park Rail, NSW 2527
PO Box 435 Albion Park, NSW 2527
Email: warrigal@warrigal.com.au
Fax: 4257 4232

Toll free: 1800 WARRIGAL

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