Warrigal's Social Licence - Building trust with the Warrigal Way

Recently I sat down with Chris Baynes from The DCM Group to chat about Warrigal’s social licence, and how we build trust with our residents, customers, staff and community through our intentional organisational culture – The Warrigal Way.

The DCM Group are an independent and privately owned organisation, run by people who have worked in aged care. They report on news and issues in the sector, as well as conduct research, events and training to promote effective and innovative business in aged care to create better outcomes for residents, customers, staff and all other stakeholders.

Chris and I spoke about the importance for community-owned organisations to measure and build trust, and how we at Warrigal weave this into our organisational DNA and business plan for the future.

We want all of the older people using our services to be engaged and have a voice at Warrigal, and then in turn be ambassadors for Warrigal in the community.

If you’re interested in finding out more about how we empower older people by building long-term relationships, click the link here.



Contact us

2 Pine Street, Albion Park Rail, NSW 2527
PO Box 435 Albion Park, NSW 2527
Email: warrigal@warrigal.com.au
Fax: 4257 4232

Toll free: 1800 WARRIGAL

Contact Me 

Volunteer with us

Warrigal was founded by volunteers and they continue to be vital to ensuring our residents happiness. From driving buses to regular visits, even assisting with our business operations, we have many varied opportunities for anyone who would like to donate their time, energy and skills to Warrigal’s residents.

Apply now