Warrigal celebrates Aged Care Employee Day

Warrigal will celebrate the resilience of their staff ahead of Aged Care Employee Day (7 Aug 2022), highlighting their ongoing commitment to caring for older people even with the various challenges brought on by COVID-19.

Warrigal's 1,750 staff across NSW and the ACT will be acknowledged and appreciated with messages of thanks from the CEO and Warrigal management team, beginning with chocolate treats as they begin their shifts. Morning tea events will also be held in several Warrigal locations, each celebrating in their own way.

Mark Sewell, Warrigal CEO, said "Our executive team wanted to take this opportunity to extend our deepest appreciation to evert Warrigal employee for their unwavering effort especially through these difficult times."

"We see first-hand just how much of an impact our aged care heroes make to the lives of older people in their community, and it's something that should be celebrated every day. Their commitment and genuine care for the older people we support at Warrigal does not go unnoticed."

Warrigal employee Shandell Renshaw recently transitioned from an administration-based Research Officer role, to a position providing direct care to older people as a Care Service Employee. Despite numerous challenges throughout the pandemic, Shandell says that her time in her new role has been extremelt rewarding, "I still get excited to come to work, and particularly seeing the residents and checking in on their social and emotional well-being - which is just as important as the physical care provided. I am constantly inspired by the residents that I work with, as well as the care staff's team spirit, resilience and compassion."

Of her team, Shandell says "The Warrigal Team is so supportive and caring, and we all work hard to uphold Warrigal's core values. It's great to be a part of one big team with a common goal: providing services to older people so that they may live their best lives."

Warrigal are now recruiting care workers to join their team, and to uphold the Warrigal values as Shandell does.

For more information on joining the Warrigal team, visit their website to learn about their latest opportunities at warrigal.com.au.




Warrigal CEO Mark Sewell announces his retirement

Warrigal’s long-time Chief Executive Officer, Mark Sewell, is retiring in October 2022, in order to spend more time with his large family, starting a leadership transition process over the next two months. Mark’s decision to retire will bring to a close a remarkable career of 40 years managing human services including 20 years at Warrigal.

Mark first joined Warrigal in 2001 after working for the state government in the child protection, youth work, and disability sectors. During his tenure Mark has led the organisation to grow in both size and impact. He, along with his executive team, grew Warrigal from being an organisation of 300 employees, to a much larger operation with 1,750 staff members and over 300 volunteers. It now operates 25 essential services at 14 locations across NSW and the ACT.

Under his leadership, Warrigal has won the prestigious ACSA award for best Australian Aged Care Provider in 2018 and 2021, and has developed a reputation for being a trusted and transparent organisation. He has also been a relentless advocate for a customer focussed culture the managers and staff display within the organisation that is now widely recognised as best practice within the industry. 

Mark says, “I feel confident the timing is right, both for myself and the organisation. The future of Warrigal looks good, with an exciting new strategic plan called Towards 2030 and many improvement initiatives planned to continue to expand our services and help support even more older people.

While Warrigal will be welcoming a new CEO, our continuity of governance and leadership will remain the same with our eight inspiring voluntary directors, and five impressive executive leaders, leading the customer culture called The Warrigal Way.” he continued.

Wyn Janssen, Chairman of the Warrigal Board said, “The growth Mark has overseen, as Warrigal has pressed forward to ensure we grew bigger and better even during difficult times, means we are now of a size and quality that means we can withstand nearly any of the challenges human services will face in the future. Mark has left us in an outstanding position, and myself along with the entire board now have full confidence in our ability as an organisation to succeed in this next new exciting chapter for aged care and retirement living services in Australia.”

He continued, “We would like to thank Mark for his impressive contribution over the past 20 years, and for all that he has done for older people and Warrigal. He will truly be missed, we are grateful to be in such a strong position moving forward to continue to be even bigger and even better, offering quality services for anyone who need it.”

Warrigal and the aged care industry has benefitted from Mark’s passion for the rights of older people especially in his other role as Regional Chair and spokesperson for the Aged & Community Care Providers Association (ACCPA). He has consistently raised the level of discussion across all modes of media and with governments at the state and federal levels, to pursue improved aged care and retirement services for older people in Australia.

Warrigal’s Board of Directors have now commenced the search for a new CEO, engaging specialist recruiter Wexford Hayes to assist in the process as they prepare to welcome their new CEO by October, 2022



Warrigal launches entry level work & study program to kick-start careers in aged care

Warrigal has launched their best entry level work & study employment program to date, to assist those participating to kick-start their career in aged care.

The Kick-start Your Career program is in partnership with TAFE NSW, and will allow participants to work, earn and learn in aged care. The pathway program consists of five units taught by experienced TAFE NSW teachers, and the on-site work component will include a Warrigal expert-led ‘buddy program’ and training to set the participants up for success.

This is a rare opportunity to gain paid, on-the-job work experience while gaining a recognised qualification.

Acting Warrigal CEO, Ben Marsh said “We are excited to be able to offer this exclusive Warrigal program to our Illawarra community, as we understand how important it is getting a foot in the door in a new career. The aged care industry is one of the fastest growing sectors in Australia and we want to offer the best training and career development opportunities we can, so to be able to partner with TAFE NSW on this work & study program is a real positive for us.”

He continued, “At Warrigal we have a very supportive team culture so we can set each other up for success, both personally and in our mission to support older people to live great lives. We’re looking forward to welcoming these program participants on board, and to see where their new career path takes them.”

The program will begin on June 27th 2022, however hopeful applicants have another chance of securing a place as Warrigal is still accepting applications and can be slightly flexible on the commencement date on a case-by-case basis.

Those interested in applying are encouraged to email vacancy@warrigal.com.au for more information, or applying by visiting the ‘Work with Warrigal’ page at warrigal.com.au


Media Contact: Elsbeth Olalia, Community Relations Manager | +61 (4) 3665 5808

Long-serving Warrigal member, Brian Mackander OAM, has passed away

Brian Mackander OAM, long-serving Warrigal Volunteer, original Board Member and Chairperson, has passed away.

Brian was an integral member of the original 1967 Warrigal Board of Directors and was present for the very first board meeting on September 27 1967, which was responsible for founding Warrigal and bringing an aged care service to the Illawarra. He served on the Warrigal Board from 1967 – 1976, then returned to fill the role of Vice Chairman and Chairman of the Board from 1988 – 1996.

Brian was a strong advocate for older people in his community, and believed they should be given the care and support they deserve and need. Because of his work supporting this, he was awarded an Order of Australia in 1994 for Community Services.

As a result of his hard work and dedication to his community, he was also awarded life memberships in five different organisations.

When reminiscing about his achievements at Warrigal, Brian once said “I’m very proud of my time with Warrigal. We would take our grandchildren up to Warrigal or the honour board at the Council Chambers. There are 39 people who have their name on the honour board, most of them have passed away, but when you show your grandchildren they recognise their grandfather in the limelight – it’s something for them to remember you by and it gives them something they think they can achieve.”

Of Brian’s passing, Warrigal CEO Mark Sewell said “We are very sad to hear of the passing of one of our great, long-serving members, Brian Mackander. Brian was a driving force behind establishing what Warrigal is today, and we will continue to honour that by serving the older people in our community.”

Warrigal continues the legacy of Brian and all founding Warrigal Board Members in their mission to support older people to live great lives, and to advocate for those in our community who can’t. Like Brian, Warrigal believes all older people should receive the care they need and deserve.



Media Contact: Elsbeth Olalia, Community Relations Manager | +61 (4) 3665 5808



Warrigal celebrates National Volunteer Week

In recognition of National Volunteer Week (16 – 20 May), Warrigal is celebrating the amazing contribution of their volunteers, and thanking them for the essential nature of their work in founding, governing and helping the organisation at every level.

Warrigal is a for-purpose, community volunteer-owned organisation that won National Aged Care Provider of the Year again in 2021. Warrigal operates 12 aged care homes across NSW and the ACT, and offers home services, retirement lifestyle villages and social support, and currently has close to 400 volunteers working across these locations including at every service at the front line of the organisation.

To show their thanks, Warrigal has organised thank you event lunches in different locations, celebrating their volunteers across NSW and the ACT.

Warrigal CEO, Mark Sewell, said “Warrigal was started by volunteers more than 50 years ago, and still to this day they are essential to what we do. They play such important roles within our organisation and effect Warrigal at every level, including our Company members, all of our Board, our advisory group, as well as on the front-line in every service at every location.”

Mark continued, “Some have volunteered for more than 20 years and the support they provide to Warrigal residents, customers and staff is so valued, and we truly thank them for the commitment they show older people in our community every day.”

The contribution of Warrigal’s frontline Volunteers is so essential to Warrigal and their residents, as they play the role of a friendly visitor rather than a care staff member. While Warrigal staff members do provide emotional and social support, their time is shared amongst the clinical needs of residents, whereas a volunteer is at a care home purely to spend quality time with the older people. This quality time boosts the morale and mood of residents, reducing feelings of isolation, stress, and depression.

The volunteers themselves, also gain a deep sense of purpose and fulfilment from their role, directly seeing the positive impact they are making to the lives of older people in their community. Because of this, Warrigal’s volunteers often stay on volunteering for many years, as they acknowledge the positive impact it has on their own lives, being able to help others.

Jan Elliot joined the Warrigal Stirling team back in February as a Golden Angel volunteer, and has since found how rewarding her role at the care home is. “I really enjoy interacting with the residents and seeing their big smiles and excitement when I arrive. They just know you are there to spend time with them and they get so excited.”

Jan continued, “It gives me real satisfaction knowing that I am visiting residents who may not have regular visitors, and it’s a pleasure to be a part of the different programs implemented at Warrigal for the benefit of their residents.”

Volunteers are always welcomed at any Warrigal location across NSW and the ACT, and are encouraged to apply by emailing volunteering@warrigal.com.au.



Media Contact: Elsbeth Olalia, Community Relations Manager | +61 (4) 3665 5808



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PO Box 435 Albion Park, NSW 2527
Email: warrigal@warrigal.com.au
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Warrigal was founded by volunteers and they continue to be vital to ensuring our residents happiness. From driving buses to regular visits, even assisting with our business operations, we have many varied opportunities for anyone who would like to donate their time, energy and skills to Warrigal’s residents.

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