Warrigal Board Member honoured in Australia Day Honours

Alan Hardy, who served as a Warrigal board member for 34 years, has been recognised with an OAM (Medal of the Order of Australia) in this year’s Australia Day honours list.

Alan joined the board in 1984 and served for 34 years, resigning only last year.

Now in his late seventies, Alan’s service, proves that experience and wisdom is a valuable contribution, no matter what your age

Alan was formerly a primary and high school teacher between 1962 and 2000 and with his wife Marian has held other community roles, such as members of St Pauls Anglican Church and a member of the Parish Council from 1967 to 1993.

However it was his service at Warrigal which ensured his nomination and to be awarded an OAM.

Alan started as a volunteer with Warrigal in 1984 and went on to be treasurer between 1995 and 1998 and then chairperson from 1999 to 2016.

“When I first got involved with Warrigal I wasn’t in any service clubs or anything like that and I thought it was a way I could possibly do something for the community,” he said.

“Aged care was pretty thin in the ground back in 1984 in this area. I became more involved with it over the years and was actually able to contribute something to make it a better life for the aged in their communities.

Alan said Warrigal has grown considerably since 1984.

“I am very proud of the way the organisation is today. I have contributed to it a little bit but there have been a lot of other people too. It is getting bigger and better all the time”.

Alan said he felt very humble about the recognition but was pleased it focuses a spotlight on Warrigal and great works so many do in the organisation.


Join us on Australia Day!

WRR kids

Join us on Australia Day!

The Warrigal Walk, Run, Roll is on next weekend from 10am! We’re inviting you to be a part of our team – everyone who joins the Warrigal Team will receive a free goodie bag on the day!

Brand new this year is the inclusion of the 4km Fun Run - perfect for those who want to set a fun fitness challenge.

What: 4km (flat) Walk. The Walk is suitable for all ages and abilities. 

Where: Belmore Basin, Wollongong, 10am.

Go to http://aquathon.com.au/walk/ to register and be in the running to win a $100 Gift card. Click here for more details.

Warrigal Shell Cove wins 2018 National Retirement Living Award for Innovation

This Australian Property Council Award for Excellence in Retirement Living has recognised Warrigal’s innovation, not only in the built environment of the Shell Cove property but in the way services are delivered to residents.

This Award is given to village operators and/or service providers who have demonstrated how they have implemented innovative practices across any area of their business for the benefit of retirement village customers.

In terms of the buildings at Warrigal Shell Cove, ADM Architects (Residential Villas) and Jason Teece (Residential Care Home) engaged to undertake the site master planning and detailed design of the village to meet the following design outcomes set by Warrigal:

  • Buildings and grounds are fit for purpose to support older people to create inspiring communities
  • Design promotes choice, independence, dignity, happiness and connectedness
  • Design allows Warrigal services to reach a high level of quality and compliance standards
  • Development provides flexibility and ease for future building adjustments and improvements to respond to the changing needs of older people and community expectations, so residents can “Age in Place”

Warrigal has worked in partnership with Shellharbour City Council in making Shell Cove an age-friendly precinct using the World Health Organisation’s criteria. This puts forward a template and benchmarks for how to create communities that cater for all ages into the future. This includes footpath and transport linkages to Warrigal Shell Cove and collaboration on making community spaces called “The Quay” the destination for helping older people live their best lives, whether it be Probus meetings, Multicultural Community meetings, friendship groups or art classes.  

Social connection also underpins the design of the building where there are no barriers between the Residential Care Home, retirement village, the groups who come to use the community spaces and the broader community. This model was developed after extensive research which looked at international best practice, other sectors focussing on high end customer service such as five star hotel experiences, as well as feedback from our customers and those on our waiting lists about what is important to them.

To help support social connection even further, an onsite Community Facilitator (CF) role has also been created to create opportunities for people to connect and form friendships.  This role is new to aged care and focuses on building the social capital of the Warrigal Shell Cove community. The CF coordinates activities and events for the whole community including those that live within the residential care home and village while also leading the welcoming process discovering the interests of our customers and using that knowledge to help connect like-minded people.

Another innovative design feature is the online customer portal, created as an online community which mirrors the built form on-site which enables our customers to stay connected with their family and community.The portal was co-designed with the village residents themselves the end-users and provides: Customers can book an activity, order a meal, post stories so friends and families can keep up with their loved ones and community notices.

According to Leanne Taylor, Executive Leader Strategic Innovation and Development, customers have voted with their feet “When taken to market, all 33 villas in the village were snapped up in the first few days of release. There are currently over 400 people on the wait list for the villas. We believe this is the kind of residential living our customers are now looking for and will increasingly be the model they want to see,” she said.

2019 Australia Day Warrigal Walk-Run-Roll

Walk Banner   Residents

Warrigal is once again proudly supporting the Australia Day WALK-RUN-ROLL event, and invite you to be part of our team! Enjoy a picture perfect 4km walk around the beautiful Wollongong Harbour. Get fit, have fun and enjoy time with family and friends. You'll also meet some of our inspiring people and support the awesome work of our charity partner - The Flagstaff Group! 

Brand new this year is the inclusion of the 4km Fun Run - perfect for those who want to set a fun fitness challenge. 

Everyone who joins the Warrigal Team will receive a Warrigal Goodie Bag on the day. 

Walk, run,jog or roll.. kick start your Australia Day and register now: https://bit.ly/2z5sn8r

*This is a pram & wheelchair friendly event.

Warrigal Celebrates a Year of Achievement

Warrigal celebrates a year of achievement within a tough environment for the Aged Care Sector

Warrigal held its Annual General Meeting last week at its newest flagship community at Shell Cove, celebrating what has been a year of significant achievement amidst tough times for the sector as a whole.

The Warrigal Board, and over 33 company members, reflected on the last year which has seen Warrigal grow over 43 per cent in 12 months to now have over 1,150 staff members across 13 communities within its network of services.

Warrigal CEO, Mark Sewell, said the year has been a special one with accolades including winning the national ACSA (Aged and Community Services Australia) award for Aged Care Provider of the Year, the NSW State Business Award for Excellence in Sustainability, the Illawarra Business Award for Excellence in Innovation and the Goulburn Business Awards for Excellence in Business and Employer of Choice.

“We acknowledge it’s been a hard year for the sector as a whole with nearly half of all providers in the red and the announcement of a Royal Commission, but Warrigal has been working hard at continuing to be the best we can be. We’ve opened our new Shell Cove community which has been a great success with our new customers and I’ve had the pleasure of hosting a range of delegates from all over the world coming to see it in real life and really being impressed with what they find.

“This growth for Warrigal has also included the acquisition of the Mount Terry home (formerly the Christadelphian Ridgeview site) where we are working hard to bring the new home into line with The Warrigal Way. It will soon have all our systems and processes operating fully there to ensure the lifestyles of our new customers there great.

“We have also commenced construction of our new $32M home and community centre at Queanbeyan with 124 suites and 8 serviced apartments, set to open in late 2019.

“This has been on top of $6.75M renovations at our oldest homes at Coniston, Warilla and Mount Warrigal with major upgrades to each place resulting in a beautiful living environment for our residents.

“Our My Club Connect launch has also been held this year – a virtual village club program that promotes social groups for over 60s in the community with similar interests. We really are walking the talk when it comes to our vision: that older will have great lives.

“Financially we have also provided added strength to Warrigal with a surplus of $5.5M this year and an increase in total assets to $238M. That’s a great result and ensures Warrigal, as a community-owned and operated not-for-profit organisation, can continue to invest this surplus back into providing services for older people in our local communities.

“It also helps us meet the needs of more and more older people in our area. Aged care is certainly one of the big economic drivers in local regional economies, and that’s something we are very proud to be part of”, Mark said.

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2 Pine Street, Albion Park Rail, NSW 2527
PO Box 435 Albion Park, NSW 2527
Email: warrigal@warrigal.com.au
Fax: 4257 4232

Toll free: 1800 WARRIGAL

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Warrigal was founded by volunteers and they continue to be vital to ensuring our residents happiness. From driving buses to regular visits, even assisting with our business operations, we have many varied opportunities for anyone who would like to donate their time, energy and skills to Warrigal’s residents.

Apply now