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For You
At Warrigal, we know and celebrate that everyone is different. And with that, so are the services you require. Whether you’re wanting a little help around the house, access to fun social outings, or searching for your ideal retirement location, we take the time to listen to your needs, so you can live life your way.
To start this process, we have put together the following resources to guide you on your journey to finding the right service for you. But don’t worry, if you’d prefer someone to do the reading and research for you, you are always welcome to get in contact with our friendly Customer Relations team and have a quick chat about what we can offer you.
Toll Free: 1800 927 744
Our award-winning team deliver services to thousands of older people across NSW and the ACT. By using our services, you’ll enjoy:
Peace of mind, knowing you’re in the hands of an expert team
Streamlined onboarding processes, accessing services easier & faster
A large network of aged care and retirement services, in 15 locations
A team that is truly dedicated to the safety and happiness of the older people they support
An organisation that is committed to continuous improvement and growth
How to get started
Home Services
If you would like to maintain your independence at home by receiving support with household tasks or community activities, our Home Services options are an ideal choice for you.
Residential Care
If you are looking for a caring and inclusive place to call home, where you can receive the around-the-clock care you need while being a part of a welcoming community, our Residential Aged Care is the right choice for you.
Retirement Living
If you’re looking for a way to relish your retirement and live life to the fullest, consider Retirement Village Living. It’s the perfect choice if you want to maintain your independence while enjoying a dynamic and supportive community.
Still Not Sure?
Use our helpful decision maker tool to point you in the right direction.
Research
At the beginning of your journey, research is crucial to discover the range of services available, their locations, and how to access them. You’ll find a wealth of resources on our website to assist you along the way. Additionally, seeking advice from friends, family, doctors, and medical professionals can provide valuable insights into finding the best fit for your needs.
Service Enquiry
Once you’ve determined the service you’re interested in, reach out to our friendly team for guidance on the next steps. In the case of Home Services and Residential Aged Care (including Social Support and Respite), this typically involves initiating a complimentary ACAT (Aged Care Assessment Team) Assessment, which is government-funded, to assess your eligibility for subsidised aged care services.
Need more advice?
If you can’t find what you’re looking for on our website, visit the My Aged Care website. This is a great resource established by the Australian Government to help you find and access the right government-funded aged care services for you. There are tools for finding other providers if Warrigal does not offer the service you need, as well as guides on how to get a service referral and assessment.
Residential Care & Home Services
For Residential Aged Care and Home Services, your care can be subsidised by the Australian Government through your aged care package. To access this, you must receive an ACAT Assessment, and how much government funding you get is mostly based on what you earn and what you own. You can read more about Aged Care Funding options at our resource here.
Retirement Living
For Retirement Living, Warrigal has a sales process for the purchasing of the villa, townhouse, unit or apartment you are interested in, as well as an ongoing service payment to cover the maintenance and services offered while living in our Retirement Lifestyle Villages. Talk to our friendly Customer Relations Team about this service, or read more about it here.
If you’ve decided to move to one of our supportive Residential Aged Care homes, or vibrant Retirement Villages, this means you will be moving from your home to one of our Warrigal locations.
Moving can be a daunting task at any stage of life, but often in our older years this will mean possibly packing and sorting through many years’ worth of cherished belongings. But don’t stress, you don’t have to part with all of it, and we encourage to you decorate your new place with us in a way that makes you feel at home – because it is your home!
By this stage, you will be settling in to your new Warrigal home! Whether you’re with us for Residential Aged Care, or Retirement Village, our team goes above and beyond to make you feel comfortable, connected and supported.
Residential Aged Care
If you have any questions or concerns, you’ll have access to our on-site management team during business hours, and 24-hour support from our care staff. Get involved in fun activities held daily, and enjoy peace of mind knowing that your all of your meals are provided, with expert care staff close by.
Retirement Living
It’s time to sit back and relax as you enjoy your retirement. Our villages are friendly communities of like-minded people, where you can get involved with or organise as many (or as little) activities as you want. If you ever have questions or need assistance, feel free to get in touch with your Village Services Coordinator or Community Facilitator, who is there to help you.
Home Services
If you would like to maintain your independence at home by receiving support with household tasks or community activities, our Home Services options are an ideal choice for you.
Residential Care
If you are looking for a caring and inclusive place to call home, where you can receive the around-the-clock care you need while being a part of a welcoming community, our Residential Aged Care is the right choice for you.
Retirement Living
If you’re looking for a way to relish your retirement and live life to the fullest, consider Retirement Village Living. It’s the perfect choice if you want to maintain your independence while enjoying a dynamic and supportive community.
Still Not Sure?
Use our helpful decision maker tool to point you in the right direction.
Research
At the beginning of your journey, research is crucial to discover the range of services available, their locations, and how to access them. You’ll find a wealth of resources on our website to assist you along the way. Additionally, seeking advice from friends, family, doctors, and medical professionals can provide valuable insights into finding the best fit for your needs.
Service Enquiry
Once you’ve determined the service you’re interested in, reach out to our friendly team for guidance on the next steps. In the case of Home Services and Residential Aged Care (including Social Support and Respite), this typically involves initiating a complimentary ACAT (Aged Care Assessment Team) Assessment, which is government-funded, to assess your eligibility for subsidised aged care services.
Need more advice?
If you can’t find what you’re looking for on our website, visit the My Aged Care website. This is a great resource established by the Australian Government to help you find and access the right government-funded aged care services for you. There are tools for finding other providers if Warrigal does not offer the service you need, as well as guides on how to get a service referral and assessment.
Residential Care & Home Services
For Residential Aged Care and Home Services, your care can be subsidised by the Australian Government through your aged care package. To access this, you must receive an ACAT Assessment, and how much government funding you get is mostly based on what you earn and what you own. You can read more about Aged Care Funding options at our resource here.
Retirement Living
For Retirement Living, Warrigal has a sales process for the purchasing of the villa, townhouse, unit or apartment you are interested in, as well as an ongoing service payment to cover the maintenance and services offered while living in our Retirement Lifestyle Villages. Talk to our friendly Customer Relations Team about this service, or read more about it here.
If you’ve decided to move to one of our supportive Residential Aged Care homes, or vibrant Retirement Villages, this means you will be moving from your home to one of our Warrigal locations.
Moving can be a daunting task at any stage of life, but often in our older years this will mean possibly packing and sorting through many years’ worth of cherished belongings. But don’t stress, you don’t have to part with all of it, and we encourage to you decorate your new place with us in a way that makes you feel at home – because it is your home!
By this stage, you will be settling in to your new Warrigal home! Whether you’re with us for Residential Aged Care, or Retirement Village, our team goes above and beyond to make you feel comfortable, connected and supported.
Residential Aged Care
If you have any questions or concerns, you’ll have access to our on-site management team during business hours, and 24-hour support from our care staff. Get involved in fun activities held daily, and enjoy peace of mind knowing that your all of your meals are provided, with expert care staff close by.
Retirement Living
It’s time to sit back and relax as you enjoy your retirement. Our villages are friendly communities of like-minded people, where you can get involved with or organise as many (or as little) activities as you want. If you ever have questions or need assistance, feel free to get in touch with your Village Services Coordinator or Community Facilitator, who is there to help you.
Resources
Guides
September 27, 2023
Embarking on the journey of understanding and choosing your aged care service can be overwhelming. The myriad of choices, coupled with the emotional aspects of such a decision, can…
Guides, Residential Aged Care
September 27, 2023
Moving into residential aged care is a big decision, and getting a handle on the associated costs is crucial. The Australian Government provides support, but there are still some f…
Guides
September 27, 2023
Navigating the world of residential aged care can feel overwhelming, but don’t worry – we’re here to help you make sense of it all. When it comes to aged care, you generally have…
Guides
September 27, 2023
Are you or a loved one considering home services as a way to maintain independence while receiving some needed support? You’ve come to the right place! Selecting the right home ser…
Guides
September 27, 2023
Understanding the costs, fees, and funding options in aged care can be a bit overwhelming, which is why we’ve created this guide to make things clearer and simpler for you.
Guides
September 27, 2023
Starting a conversation about home services with your loved ones may seem a bit challenging, especially if it’s new territory for you. But don’t worry, here are some tips on ho…
Articles
September 27, 2023
Making the choice to live in a retirement village is more than just about choosing a new place to live; it’s about selecting a new way of life. As you make this significant decisio…
Guides
September 27, 2023
This is your time to savour the rewards of your hard work, unwind, and craft new memories. If you’re contemplating a retirement village as your next home, you’ve come to the right …
Guides
September 27, 2023
Making the move into retirement village living can be exciting, but with any significant change comes a slew of considerations to keep in mind. The key to a smooth transition is pr…
Video Resources
Explore the videos below to learn more about life with aged care services is like, and how to access them.
How My Aged Care can help you
This video gives a short overview of what My Aged Care is and how it supports you to find and access the services you need.
Life with Warrigal
See what life is like at a Warrigal care home.
FAQs
See our Frequently Asked Questions below to find out more about the services we offer.
Warrigal offers Residential Aged Care (including Respite), Home Services (including Warrigal Social), and Retirement Village Living. Each service is designed to cater for your individual needs, and our friendly team is here to help you on your journey to accessing them.
A Retirement Village is a residential community designed for older adults (55+) who are able to live independently and care for themselves, however support is close by when needed. In these communities, being social and active is a focus, with a well-rounded healthy lifestyle on offer for all village residents.
Residential Aged Care is a long-term service option for older people who need ongoing 24 hour access to health professionals and personalised care. Usually this is an option for people who are no longer able to live independently and manage their day-to-day personal care at home.
Respite is also available as a part of Residential Aged Care, if you or your carer needs a short-term break.
Home Services are an option for those who are still able to live independently in their own homes, however need some assistance with day-to-day tasks around the house (such as cleaning, laundry, groceries, home maintenance), personal care (showering, wound care, medication prompting), transport, and community engagement.
Warrigal has 15 locations across New South Wales and the ACT, in the Illawarra, Southern Highlands, Queanbeyan and Canberra regions. For a full list of our locations, visit our page here.
When it comes to selecting services, it’s important to evaluate your needs against your current capabilities. If you need help deciding, it could be helpful to discuss this with your doctor or loved ones where they think you would benefit from with some extra help.
Once you have an idea what you need help with, contact our friendly Customer Relations team to discuss what Warrigal can offer you.
Depending on the service you are wanting to receive, you may need an ACAT Assessment. This is a complimentary assessment completed to assess your care needs, and makes recommendations for government-funded care and support (specifically Residential Care and Home Services).
For Retirement Living, there is no requirement apart from your age (55+), your financial situation and ability to purchase the property you are interested in.
Inspiring Stories
“Have you heard of the Blarney Stone in Ireland? Well I’ve kissed the Blarney Stone. I have it two kisses! Fair dinkum!”
Eddy, 79 years | Warrigal Resident
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Karin, 66 years | Warrigal Resident
Residential Aged Care 
Home Services 
Retirement Living 
Other Services 
Living in the village gives us a sense of security, so it’s one less ting for us to worry about when we go away travelling – which is often!
Karin, 66 years | Warrigal Resident