Warrigal Launches 'Connect-19' Program

Warrigal has launched its newest service to the community: Connect-19’.

Connect-19 aims to combat social isolation for older people aged 65 years and over during times of COVID-19 isolation and social distancing. The 6-month project has been made possible through funding from the NSW Government’s Combatting Social Isolation for Seniors during COVID-19 Grant Program.

The Connect-19 program also offers a chance to re-activate and re-engage Warrigal’s existing volunteer base of over 400 who have been made inactive due to COVID-19 lockdown and visitor restrictions, by providing social engagement opportunities to older people at risk of isolation and loneliness in the Illawarra, Southern Highlands and Queanbeyan areas.

Warrigal CEO, Mark Sewell, said the new service aligns strongly with Warrigal’s vision of older people living great lives.

“During these times of uncertainty, it’s often people in this cohort who find themselves disconnected from family and friends or struggle to find ways to connect with people. We want to help those who are socially isolated or at risk of social isolation connect and engage with others. This service provides an opportunity to directly engage with older people, enabling such connections to take place.”

“Given the knowledge, experience and passion our volunteers bring, we believe it will be beneficial for all older people living across the region, not just Warrigal customers and residents, at risk of social isolation and loneliness.” said Mark.

Connect-19 offers regular and on-going social calls between volunteers and participants, and training and technical support for older people in the use of smart devices, supported by the provision of ‘easy to follow instructions’ and procedures on the use of technology which will enable them to connect with others.

It will also provide referral and assistance to access Warrigal’s existing ‘My Club Connect’ program, which provides a free membership-based medium for older people to connect via local clubs, special interest groups and activities that appeal directly to them.

Participants who wish to take part in this program are encouraged to call the dedicated Connect-19 Hotline on 1800 106 930, Monday to Friday between 8.30am – 5pm. Alternatively, those wanting to volunteer with Warrigal and help provide support to older people at risk of isolation can register their interest by emailing volunteering@warrigal.com.au

Media Contact: Elsbeth Olalia, Community Relations Coordinator
                         61 (4) 3665 5808

Please note Warrigal Care has changed its name to Warrigal and should be referred to as Warrigal. Thank you.

COVID-19: Protecting the Warrigal Community

The COVID-19 situation is rapidly evolving but we are actively monitoring the situation and following the advice from the Department of Health. We are determined to protect the whole Warrigal community including our residents, other customers, families, other visitors, and all our staff and volunteers.

Please note that we will continue to update this page, so please keep checking back in for updates.

To ensure we can communicate promptly with members of our community, please make sure we have your current email address and/or phone number(s): https://www.warrigal.com.au/contact



Letter to the Prime Minister from the Warrigal Board 30/04/20

CEO Statement 29/04/20 and FAQ's: Warrigal's Special Care Units

CEO Statement 22/04/20

Media Statement 17/04/20

CEO Statement 03/04/20

CEO Statement 16/03/20



03 July 2020 - Latest Update on COVID-19

26 June 2020 - Latest Update on COVID-19

19 June 2020 - Latest Update on COVID-19

12 June 2020 - Latest Update on COVID-19

05 June 2020 - Latest Update on COVID-19

29 May 2020 - Latest Update on COVID-19

25 May 2020 - Zoom Recording

22 May 2020 - Latest Update on COVID-19

15 May 2020 - Latest Update on COVID-19

08 May 2020 - Latest Update on COVID-19

01 May 2020 - Latest Update on COVID-19

24 April 2020 - Latest Update on COVID-19

17 April 2020 - Latest update on COVID-19

09 April 2020 - Latest update on precautions to protect Warrigal Residents

06 April 2020 - Latest update on precautions to protect Warrigal Residents

31 March 2020 - Further Precautions to Protect Warrigal Residents

25 March 2020 - No Visitors Effective Today

23 March 2020 - All Visitors - Please read

19 March 2020 - Restricted Access - ALL VISITORS - UPDATED

18 March 2020 - Restricted Access - ALL VISITORS 



18 May 2020 - Latest Update

30 April 2020 - Latest Update

07 April 2020 - Latest Update

30 March 2020 - An Update for Warrigal’s Community Villages



03 April 2020 - Influenza Vaccination Notification



Simple ways to stay connected with your loved ones



For updated guidelines, visit the Australian Government’s Department of Health website.

National Coronavirus Health Information Line, 24 hours a day, seven days a week. Call 1800 020 080

If you are feeling unwell and think you might have COVID-19, check your symptoms using Healthdirect's Coronavirus (COVID-19) Symptom Checker.


Are you an Indigenous Job Seeker?

Are you an Indigenous Job Seeker? Are you interested in a career in Aged Care? Do you want to work for an organisation that is all about ensuring older people have great lives? If you answered yes to these two questions, then get along to our information session to hear about Warrigal’s Get Set to Go Program.

Where: Warrigal Shell Cove (50 Harbour Boulevard, Shell Cove - cnr Cutter Pde)

When: Wednesday 26 Feb 2020

Time: 10am – 11.30am

Our Get Set to Go Program will give you the necessary skills and experience as well as the opportunity of ongoing employment with us in the Illawarra!



 Get Set to Go Flyer

Warrigal’s founder turns 100

Save the Date Photo Opportunity

When: 23rd January, 2020, 10 am Morning Tea  Where: Warrigal Mt Warrigal, 5 Rowland Avenue, Mt Warrigal

Nom Rowland OAM, one of the original founders of Warrigal is turning 100 and we invite you to celebrate at morning tea at the original Warrigal Aged Care Home, Mt Warrigal. 

Attendees at the morning tea will include Shellharbour Mayor Marianne Saliba, Warrigal CEO Mark Sewell, current Warrigal Board Members and family and friends.

Before Warrigal opened its doors in 1968, aged care fell to daughters or older people were housed on hospital verandas. There was no aged care home between Wollongong and the Victorian border.

This identified need led Warrigal to being founded by local Lions Soroptimists, Rotary and Apex clubs in partnership with Shellharbour Council to make it happen. Norm, President and member of the local Lions Club at the time was a driving force.

From a Shellharbour Council 10 bed residence, staffed entirely by volunteers, Warrigal has grown to a service for all older Australians in 9 locations, employing over 1100 staff and served by 400 volunteers.

Norm served as Chair on the original Geriatric Project which saw Warrigal come to life, he served as Chair of Warrigal’s Board for many years, and still volunteers today as a Warrigal Company Member. He was awarded an OAM for his services to the Community.

Media Contact: Lynelle Johnson, Community Relations Manager
ljohnson@warrigal.com.au 0437 929 173


Statement: Residents of Warrigal Bundanoon to come home after bushfire evacuation

Residents of Warrigal’s residential aged care home and Retirement Village at Bundanoon will be returned to their home starting this week as a result of local bushfire conditions stabilising.

78 residential aged care home residents, many with high needs and requiring 24/7 nursing, as well as 12 village households were relocated on January 3rd as a precaution against major bushfires burning nearby in the Southern Highlands and Morton National Park.

While there was no immediate threat to the home, Warrigal’s priority is our resident’s safety. We are devastated by the impact these fires have had on Bundanoon and surrounding areas and will work with the Community towards their recovery in any way we can.

“Warrigal determined that the safest option was to relocate all aged care residents temporarily to other Warrigal homes,” said CEO Mark Sewell. “Harbison Care Burradoo also assisted with emergency accommodation for some independent village residents and we thank them for their support.”

“As Warrigal has 9 aged care homes in the Illawarra, Southern Highlands and Queanbeyan we have the ability to temporarily relocate residents to safer locations. Our residents and their families take comfort that we can relocate our residents to safety within our own network of homes, accessing their own medical records and our own staff looking after them. Where possible we have also utilised staff from Bundanoon to support them with the move.”

“We have been so proud of both our Bundanoon staff who have worked selflessly to ensure our residents comfort and safety- sometimes even as their own homes were in danger, but also the staff at our other homes providing emergency accommodation - Mt Terry, Warilla, Goulburn and Queanbeyan who went out of their way to welcome the Bundanoon residents and put them at ease.” He said Warrigal has been in regular close contact with residents and families to provide updates. We have also had staff impacted by the widespread fires and have offered crisis line counselling, leave arrangements and will be debriefing staff as we return to normal operating conditions.

Warrigal have had regular updates with the Southern Highlands Rural Fire Service (RFS) Inspector and the Incident Controller who have indicated that it was safe to start returning residents to the home over the next few days.
Please be aware that the fire threat has not completely abated in the area and we are being cautious. We are re-admitting residents into the home section by section so the return will be staggered.

In anticipation of residents return we have undertaken a fire risk assessment as well as practical measures such as thorough sweep of the extensive gardens and surrounds of the building to remove branches, foliage and other debris to limit potential threats. We have also cleaned the building to minimise ash and smoke impacts. Warrigal is also considering installing fire abatement systems on and around the building as a part of our risk management planning.


Media Contact: Lynelle Johnson
0437 929 173, ljohnson@warrigal.com.au


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2 Pine Street, Albion Park Rail, NSW 2527
PO Box 435 Albion Park, NSW 2527
Email: warrigal@warrigal.com.au
Fax: 4257 4232

Toll free: 1800 WARRIGAL

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Warrigal was founded by volunteers and they continue to be vital to ensuring our residents happiness. From driving buses to regular visits, even assisting with our business operations, we have many varied opportunities for anyone who would like to donate their time, energy and skills to Warrigal’s residents.

Apply now