As part of Warrigal’s vision of a world where older people feel known, loved, and connected, we have created a comprehensive list of important phone numbers that may be helpful for you and your loved ones. Each organisation listed offers services or support for older people, and can be accessed through a simple call for information or advice. Explore our list below and discover the services available to you.

Emergency & Crisis Support

• Triple Zero – Emergency (Police, Fire, Ambulance) – 000
• National Emergency Services Text Number – Text-based emergency service for people with hearing or speech impairments – 106

Health & Medical Support

• Healthdirect – 24/7 health advice from registered nurses – 1800 022 222
• Poison Information Centre – 13 11 26
• National Dementia Helpline (Dementia Australia) – 1800 100 500
• My Aged Care – Information and access to government-funded aged care services – 1800 200 422
• Carer Gateway – Support and services for carers – 1800 422 737
• Asthma Australia – 1800 278 462
• Cancer Council Helpline – 13 11 20
• Continence Foundation of Australia – 1800 33 00 66
• National Diabetes Services Scheme (NDSS) – 1800 637 700

 Mental Health & Emotional Support

• Lifeline – 13 11 14
• Beyond Blue – 1300 22 4636
• NSW Health Mental Health Line – 1800 011 511
• FriendLine – 1800 424 287
• Homeless Hotline – 1800 474 753
• Open Arms – Veterans & Families Counselling Services – 1800 011 046
• Older Persons COVID-19 Support Line – Also helpful for social isolation and mental wellbeing support – 1800 17 18 66

Aged Care & Elder Rights

• Aged Care Quality and Safety Commission – 1800 951 822
• OPAN – Aged Care Advocacy Line – 1800 700 600
• National Seniors Australia – 1300 76 50 50
• Seniors Rights Service (NSW) – 1800 424 079
• Department of Veteran Affairs – 1300 838 372
• Elder Abuse Helpline – 1800 353 374
• First Nations Line – 1800 002 345

Financial & Legal Support

• Centrelink Older Australians Line – 13 23 00
• Australian Taxation Office (ATO) – 13 28 61
• National Debt Helpline – 1800 007 007
• Legal Aid NSW – 1300 888 529
• Disability, Sickness and Carers Line – For people with disability, illness or injury to get information or enquire about Centrelink payments and services – 13 27 17

Transport & Community Support

• Community Transport services – Varies by state, start with My Aged Care (1800 200 422)
• Translating and Interpreting Service (TIS National) – 131 450

Warrigal

• Free-call – 1800 927 744

Downloadable Resource 

We have created an A4 downloadable resource of the above important phone numbers for your convenience.

Download Here